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About us

Loucelia isn’t just a clothing brand, it’s a feeling.

A calm kind of confidence. The comfort of something that fits exactly the way it should. A natural ease that speaks for itself. We create clothes for those moments, the ones where you feel most like you.

It all began with a feeling...

There was no grand business plan, no polished pitch deck. Just two friends who kept circling back to the same thought: why is it so hard to find clothes that simply feel right? Pieces that don’t pinch or pull, and don’t make you second-guess anything. We weren’t looking for more, we wanted better. Something understated. Something that felt like us.

The kind of style we stand for

Loucelia offers a simple and calm collection of everyday clothing. We choose pieces with soft colors, clean shapes, and a comfortable fit. From sweaters to jackets to easy dresses, everything is meant to be comfortable and easy to wear. No big logos, no complicated details. Just clothing that feels good and works with many outfits.

What matters most

We’re a small team that likes to keep things simple. Everything you see here is carefully chosen with attention and care. We don’t focus on trends or big promises, we just want to offer clothing that feels comfortable, easy to wear, and familiar.

Company information:

Trading Name: Loucelia
Legal Entity: Fumegrab (sole proprietorship, Netherlands)
Chamber of Commerce: 88503402

Return Address (for returns):
Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom

Registered address (not for visits):
Amstelhof 77, 2262 EG, Leidschendam, Netherlands

Please note: Loucelia is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above. We are not VAT‑registered in the UK; no VAT is charged or included in our prices.

Contact information:
Preferred contact method: You can reach us best via email or through our contact form. We aim to respond within 24 hours.

Email: info@loucelia.co.uk
Phone: +44 7537 146208

Customer service opening hours (London time, UTC +1 typically 30-Mar to 26-Oct otherwise UTC +0)
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM

Commitment to Privacy

We value your privacy and security. Please refer to our Privacy Policy, Terms of service, and Refund Policy for more information.

Questions?

Check our FAQ page for answers to common questions. If you still need help, feel free to email us at info@loucelia.co.uk.